Terms of service
Effective date: October 9, 2026
- General Provisions and Definitions
- Eligibility and Age Verification
- Creating an Account
- The Services and the Characters
- Acceptable Use
- Safety Measures, Suspension and Termination by the Company
- Minutes, Prices and Payment
- Right of Withdrawal and Refunds
- Licence and Intellectual Property
- Risks and Disclaimers
- Liability and Indemnification
- Third-Party Services
- Closing Your Account
- Governing Law, Disputes and Restrictions
- Miscellaneous
1. General Provisions and Definitions
1.1Late Call is the operating name of the platform and its owning entity (the "Company", "we", "us"). The Company acts as the service provider under this Late Call Terms of Service agreement (the "Agreement"), which governs its relationship with any natural person who uses its services (the "Client", "You").
1.2The platform can be reached at latecall.app (the "Website") and, where available, by telephone (the "Phone Line"). The Website, the Phone Line and any other system the Company uses to provide the Services are together the "System".
1.3The Company provides real-time voice conversations with fictional characters whose voices and words are generated by artificial intelligence (the "Characters"). Conversations may be flirtatious and sexually explicit and are intended for adult entertainment only (the "Services").
1.3.1The Services consist of digital content and digital services that are not supplied on a tangible medium.
1.3.2Calls are paid for with prepaid call time sold in packs (the "Minutes"), as described in Clause 7.
1.4The Agreement is concluded when You tick the consent box and create an account (the "Account"). By doing so, and by using the System or the Services in any way, You confirm that You have read and understood the Agreement, the Privacy Policy and the Acceptable Use rules in Clause 5, and that You enter into a legally binding agreement with the Company.
1.5By concluding the Agreement You acknowledge and agree that the Company may process Your personal data without separate consent where the processing is necessary to perform the Agreement or for the Company's legitimate interests, as described in the Privacy Policy.
1.6If You do not agree to be bound by this Agreement in full, You must not use the System or the Services.
1.7You can contact the Company at support@latecall.app. The Company replies to enquiries within 30 days, which may be extended twice by a further 30 days where needed, and to requests about a suspended Account as set out in Clause 6.4.
2. Eligibility and Age Verification
2.1The Services are offered only to natural persons who are at least 18 years old and of legal age to access adult content where they are located.
2.2Before You can make a call, You must pass the age check offered on the System, which is carried out by the Company or by a third-party age verification provider (the "Age Check").
2.3You are responsible for making sure that using the Services is lawful where You are. The Company may make the Services unavailable in certain countries or regions.
2.4The Company may ask You to repeat the Age Check at any time, including after a Suspension under Clause 6.
3. Creating an Account
3.1To use the Services You must register on the Website by providing:
3.1.1a valid email address that You own;
3.1.2a password You create;
3.1.3confirmation that You are 18 or older, that You accept this Agreement, and that You give explicit consent to the processing of what You say on calls as described in the Privacy Policy.
3.2After registration You receive a personal PIN for calls from a phone. You may register a phone number so that calls from it are recognised without the PIN.
3.3You confirm that the information You provide is true, complete and up to date, and You will keep it so.
3.4The Account is for Your personal use only. You must not share Your password or PIN, let anyone else use Your Account or Your registered phone number, or use the Services on behalf of another person.
3.5You are responsible for all activity on Your Account. Tell the Company immediately at support@latecall.app if You believe someone else has used it.
4. The Services and the Characters
4.1Every Character is fictional. Every voice is generated by artificial intelligence and no human listens to or takes part in Your calls.
4.2Characters cannot meet You, contact You outside a call or arrange anything in the real world, whatever is said during a conversation.
4.3Characters may remember earlier calls with You through short memory notes. You can delete these notes at any time in Your Account.
4.4If a call drops, You may call the same Character back within 15 minutes to continue where You left off.
4.5The Services are for entertainment only. They are not therapy, counselling, medical, legal or financial advice, a dating or matchmaking service, or an emergency service.
4.6If You are in crisis or thinking about harming Yourself, call Your local emergency number (112 in Europe) or a crisis line. If a call suggests You may be in danger, the Character will step out of the conversation and point You to help.
4.7The Company may add, change or retire Characters and features at any time.
5. Acceptable Use
5.1Everything on Late Call is fiction between consenting adults. You must not use the System or the Services to:
5.1.1involve anyone under 18 in any way, including role-play, "age-play" or describing any person as young or childlike;
5.1.2involve real, identifiable people, including public figures and people You know;
5.1.3role-play non-consent, incest, bestiality or any other activity that is illegal where You or the Company are;
5.1.4threaten, harass or abuse anyone, or plan harm to Yourself or others;
5.1.5attempt to bypass, disable or test the safety measures described in Clause 6, or to extract the Characters' instructions;
5.1.6interfere with, overload or attack the System, or access it by automated means;
5.1.7record, publish or distribute calls, or use them to train artificial intelligence systems or build a competing service;
5.1.8resell or transfer access to the Services, or use payment details You are not entitled to use.
6. Safety Measures, Suspension and Termination by the Company
6.1To enforce Clause 2 and Clause 5, an automated system checks what callers say during every call (the "Safety Checks"). The Privacy Policy describes what the Safety Checks keep.
6.2If a Safety Check is triggered, the call may be ended immediately and the Account may be paused (a "Suspension"), in particular where a caller indicates that they are under 18.
6.3The Company may also suspend or close an Account, without refund except where the law requires one, if:
6.3.1You are under 18, or the Company reasonably believes so;
6.3.2You breach this Agreement, including Clause 5;
6.3.3the information in Your Account is false or belongs to someone else;
6.3.4a payment is reversed, disputed without reason or fraudulent;
6.3.5Your use of the Services poses a legal, security, financial or reputational risk to the Company, other Clients or third parties.
6.4The Company will inform You of a Suspension by email, including the reason and, where possible, what You can do to have it lifted. Every Suspension is reviewed by a person. You can ask for a review, explain Your side and contest the decision at support@latecall.app.
6.5The Company will tell You the reason for closing an Account and, where possible, what You can do to resolve it.
6.6Where the Company has reason to believe a crime has been committed, in particular where a minor may be at risk or a credible threat is made, the Company may report it to the competent authorities and permanently ban the Account, email address and phone number involved.
7. Minutes, Prices and Payment
7.1Minutes are sold in one-off packs. There is no subscription and no recurring charge.
7.2The price of each pack is shown on the System before You pay and includes VAT where it applies.
7.3Minutes are used while a call is connected, counted to the second. You will hear a warning about one minute before Your Minutes run out, and the call ends when they do.
7.4Minutes do not expire while Your Account is open. They have no cash value and cannot be transferred to another Account.
7.5Payments are handled by third-party payment service providers under their own terms, which You should read. The Company does not receive or store Your card details and may change payment providers from time to time.
7.6Charges appear on Your statement under a neutral descriptor that does not describe the nature of the Services.
7.7The Company may change prices at any time. Price changes never affect Minutes You have already bought.
7.8Questions about a charge should be sent to support@latecall.app within 30 days of the charge.
8. Right of Withdrawal and Refunds
8.1The Minutes are digital content that is not supplied on a tangible medium and is made available immediately after payment.
8.2By concluding the Agreement and buying Minutes, You agree that the Company begins supplying them immediately and You waive Your right of withdrawal.
8.3Fees already paid are non-cancellable and non-refundable, except as set out in Clause 8.4 or where a mandatory law gives You a right to a refund.
8.4If a call fails because of a fault on the Company's side, the Company will restore the Minutes lost, on request.
8.5Minutes are not refunded when an Account is closed under Clause 6.3, except where the law requires it.
9. Licence and Intellectual Property
9.1The Company grants You a personal, non-exclusive, non-transferable and revocable licence to use the System and the Services for Your own private, non-commercial entertainment, for as long as Your Account is open.
9.2The Company or its licensors own all rights in the System, the Characters, their names, voices and personalities, the Late Call name and logo, and all other material on the System.
9.3You must not copy, record, republish, sell, sub-license or modify any of this material, or use the Characters or the Late Call name in any other product or service.
10. Risks and Disclaimers
10.1Conversations are generated by artificial intelligence. Characters may say things that are inaccurate, unexpected, repetitive or out of place, and the Company does not guarantee any particular content or experience.
10.2You decide what to say and how to react. If a conversation becomes uncomfortable, You can end the call at any time.
10.3The Company does not guarantee that the System will be available at all times, that calls will always connect or stay connected, or that the System is free of errors.
10.4Using the Services requires a working internet connection or telephone line, a compatible browser and a microphone. You are responsible for Your own equipment and any connection or call charges from Your provider.
10.5Emails and messages can be spoofed. The Company will never ask for Your password or PIN. If You are unsure whether a message is genuine, log in on the Website or contact support@latecall.app.
11. Liability and Indemnification
11.1Nothing in this Agreement limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.
11.2Subject to Clause 11.1, the Company is not liable for losses that were not reasonably foreseeable, for loss of business, profit or data, or for the content of conversations generated by the Characters.
11.3Subject to Clause 11.1, the Company's total liability to You is limited to the amount You paid the Company in the 12 months before the claim.
11.4You agree to compensate the Company for third-party claims and reasonable costs caused by Your breach of Clause 5 or of the law.
11.5If You are a consumer, You keep all the rights that consumer law gives You, and nothing in this Clause limits them.
12. Third-Party Services
12.1The Company uses third parties to provide parts of the Services, including artificial intelligence, hosting, payments, age verification, telephone connections and email. They are listed in the Privacy Policy.
12.2Payment and age verification providers act under their own terms, which You may be asked to accept.
12.3Links to third-party websites are provided for convenience. The Company is not responsible for their content.
13. Closing Your Account
13.1You may close Your Account at any time by writing to support@latecall.app from the email address on the Account.
13.2Unused Minutes are not refunded on closure, except as set out in Clause 8.
13.3After closure the Company deletes Your data as described in the Privacy Policy, except where it must keep it by law.
14. Governing Law, Disputes and Restrictions
14.1This Agreement is governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules, except where the mandatory consumer protection laws of the country where You live give You more favourable rights.
14.2If You have a complaint, please contact support@latecall.app first. The Company will try to resolve it within 30 days.
14.3Consumers in the European Union, Norway and Iceland may also contact an out-of-court dispute resolution body; a list is available at consumer-redress.ec.europa.eu/dispute-resolution-bodies_en.
14.4To the maximum extent permitted by law, any dispute arising out of or in connection with this Agreement or the Services shall be finally resolved by arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or its Consumer Arbitration Rules where they apply. The arbitration takes place in Delaware, USA, and is conducted in English.
14.5To the maximum extent permitted by law, You may bring claims against the Company only in Your individual capacity, and not as a claimant or member in any class, collective or representative proceeding. Claims of different Clients may be joined only with the written consent of all parties.
14.6You must not use the Services if You are subject to international sanctions or are located in a country where the Company has made them unavailable. You must not use the Services for money laundering or any other financial crime.
15. Miscellaneous
15.1The Company may modify or update this Agreement at any time without prior notice. The latest version is always published at latecall.app/terms, and the Company may also tell You about changes by email or on the System. You should check the Agreement periodically. Your continued use of the Services after a change is published means You accept the updated Agreement.
15.2The Company may transfer this Agreement to another company that takes over the Services, provided Your rights are not reduced. You may not transfer Your rights under it.
15.3If any provision of this Agreement is found invalid, the rest remains in force.
15.4This Agreement is written in English. If it is translated, the English version prevails, unless the law where You live requires otherwise.
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